Jacqueline Y. Wong
jacki.cmt@gmail.com

Professional Summary

Certified Massage Therapist

• Perform consecutive 30 to 120-minute quality massage therapy sessions. Design specific sessions based on clients' individual needs.
• Promote the health and wellness benefits to clients' receiving massage therapy on a regular basis.
• Provide excellent customer service.
• Keep professional and accurate SOAP notes.
• Provide clients with information on after care.
• Create and maintain positive relationships with Team Members.
• Recognize and support team goals

Supervisor/Secondary Instructor/Student Clinic Assistant

• Responsible for the daily operations of the clinic as they pertain to customers, practitioners, and students completing the clinical applications experience class.
• Support Primary Instructor of the Clinical Application Experience Class
• Lead post-shift feedback sessions with students.
• Evaluate students; fill out all student paperwork after each shift.
• Effectively provide customer services to clients of the Student Clinic; address client concerns, issues, or complaints
• Create written documentation of issues that arise with students, staff or clients and distribute to Primary Instructor.

Teacher Assistant

• Maintaining sole focus on assisting faculty and students throughout the entire duration of the class.
• Supporting the faculty member’s academic or professional opinions at all times.
• Helping the faculty member maintain classroom discipline and active student engagement.
• Establishing email & mobile phone contact with faculty to inquire what they need to efficiently conduct their classes.

CREDENTIALS

California Massage Therapy Council Certification

20 Nov. 2017

ABMP Insurance

Oct. 2017

EXPERIENCE

Certified Massage Therapist

Massage Heights, San Diego, CA

Primary Instructor

Aug. 2016 - Dec. 2016

IPSB College, San Diego, CA

Certified Massage Therapist

0ct. 2013- Dec. 2013

Massage Heights, Carlsbad, CA

Assistant Instructor/Student Clinic Assistant

Apr. 2013 - Dec. 2016

IPSB College – Massage Therapy Center, San Diego, CA

Teacher’s Assistant

Jan. 2013 – Current

Pacific College of Oriental Medicine, San Diego, CA

Certified Massage Therapist

Oct. 2012 – Mar. 2013

IPSB College – Massage Therapy Center, San Diego, CA

Certified Massage Therapist

Nov. 2009 – Sept. 2012

JenniferAnn Spa/JenniferAnn Spa & Wellness Center, San Diego, CA

EDUCATION

Certificate, Neuromuscular Therapy & Health Education                                          
National Holistic Institute, Studio City, Los Angeles, CA

Associate of Applied Science, Holistic Health Science
Pacific College of Oriental Medicine, San Diego, CA

Feb. 2015 – Aug. 2015

Jan. 2011 – Dec. 2012

Certificate, Massage Therapy & Health Education                                 Jan. 2006 –Jan. 2007
National Holistic Institute, Emeryville, CA